Setting up an account at an online casino is quick, but knowing exactly what to expect at each step saves time and frustration. This guide walks you through the entire process at Piggybet, from prerequisites to withdrawals, with detailed bonus calculations and troubleshooting tips.
Prerequisites
- A valid email address – used for account verification and communication.
- A strong password – at least 8 characters with a mix of letters, numbers, and symbols.
- A device with a modern browser – the site works on desktop, tablet, and mobile browsers (no app download needed; it’s a progressive web app).
- Personal information – full name, date of birth, and address matching your ID.
- A payment method – credit/debit card, e-wallet (e.g., Skrill, Neteller), or cryptocurrency wallet.
- Identification documents – a government-issued ID or passport for KYC verification when you request a withdrawal.
How to Sign Up
- Open your browser and navigate to the casino’s website.
- Click the “Sign Up” or “Register” button, usually in the top-right corner.
- Fill in the registration form: email, username, password, full name, date of birth, and address.
- Select your preferred currency and accept the terms and conditions.
- Submit the form. You will receive a confirmation email – click the link to verify your account.
- Log in with your credentials and make your first deposit to claim the welcome bonus.
Calculating Your Bonus
Most welcome bonuses match your first deposit up to a certain amount. For example, a 100% bonus up to €500 with a 35x wagering requirement on deposit + bonus. Let’s calculate:
Deposit: €100
Bonus: €100 (100% match)
Total balance: €200
Wagering requirement: 35 × (deposit + bonus) = 35 × €200 = €7,000
This means you must place bets totalling €7,000 before you can withdraw any winnings from the bonus. To estimate your chances, assume a slot with 96% RTP. Expected loss after wagering: €7,000 × (1 – 0.96) = €280. Since you only deposited €100, the bonus helps absorb some risk, but there’s no guarantee of profit. Always check the maximum bet allowed during wagering (often €5) and which games contribute (slots 100%, table games 10-20%).
Banking & Payments
Deposits are instant for most methods. Withdrawals take longer due to processing and security checks. Common methods include Visa, Mastercard, Skrill, Neteller, bank transfer, and Bitcoin. Minimum deposit is usually €10–€20; minimum withdrawal is often €20–€50.
Good to Know
| Payment Method | Deposit Speed | Withdrawal Speed |
|---|---|---|
| Visa/Mastercard | Instant | 1–3 business days |
| Skrill/Neteller | Instant | Under 24 hours |
| Bank Transfer | 1–3 business days | 3–7 business days |
| Bitcoin | 10–30 minutes | 1–2 hours after approval |
Licence & Player Protection
The casino operates under a Curacao eGaming licence, which means it follows basic regulatory standards. However, unlike EU licences (e.g., MGA), Curacao-licensed casinos may not automatically deduct local taxes. Important: Players from EU/Nordic countries may need to declare winnings as personal income – check your local laws. The site offers responsible gambling tools such as deposit limits, self-exclusion, and reality checks.
Fix It Fast
- Can’t log in? Click “Forgot Password” to reset via email. Ensure you’re using the correct username.
- Verification pending? Upload clear photos of your ID and a recent utility bill. Check that your name matches your account details.
- Withdrawal stuck? Make sure you’ve met wagering requirements and submitted all documents. Contact support after 48 hours.
- Bonus not credited? You may need to opt in or use a bonus code. Confirm the minimum deposit amount was met.
- Game won’t load? Clear your browser cache or try a different browser. Ensure Flash or JavaScript is enabled.
Quick Answers
What documents are needed for withdrawal?
A government-issued ID (passport or driver’s licence) and a proof of address (utility bill or bank statement) dated within the last three months.
How do wagering requirements work?
Wagering requirements indicate how many times you must bet the bonus amount (or bonus+deposit) before withdrawing winnings. Always read the bonus terms.
Is there a mobile app?
The casino offers a mobile-optimised website that works like an app. You can add it to your home screen for quick access – no download needed.
What currencies are accepted?
EUR, USD, GBP, CAD, AUD, and several cryptocurrencies like Bitcoin, Ethereum, and Litecoin.
How long do withdrawals take?
E-wallets: up to 24 hours after approval. Cards and bank transfers: 3–7 business days. Cryptocurrencies: within a few hours.
Can I set deposit limits?
Yes, go to your account settings under “Responsible Gambling” and choose daily, weekly, or monthly limits.
Which games contribute to wagering?
Slots usually contribute 100%. Table games and live dealer games contribute 10–20% or may be excluded.
What is the maximum bet during bonus play?
Typically €5 per spin or hand. Exceeding this may void the bonus.
Is the casino fair?
The casino uses RNGs audited by third parties like iTech Labs. Game RTP is publicly available.
With the steps above, you’re ready to enjoy a smooth gaming experience. Remember to gamble responsibly and always check the terms for bonuses. If you run into issues, the support team is available 24/7 via live chat.